Qeepsake Privacy Policy

Last Updated October 28, 2021

Qeepsake, Inc. ("us", "we", "our" or “Qeepsake”) operates the https://www.qeepsake.co and https://app.qeepsake.com websites and corresponding messaging-based service (collectively, the "Service"). This Privacy Policy provides you with a description of the types of information we collect about you when you use the Service, and how we use that information. We will not use or share your information with anyone except as described in this Privacy Policy.

We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms of Service and User Agreement, accessible at https://app.qeepsake.com/terms.

Information Collection And Use

While using the Service, we may ask you to provide us with certain personally identifiable information that we may use to contact or identify you, and help make your Qeepsake experience more personal. Personally identifiable information may include, but is not limited to, your email address, name, phone number and other information from which your identity may be discernible ("Personal Information").

Any information you provide about your child, including first name and birthdate, is requested to improve the quality of the Service (e.g. sending you better questions).

Data you provide to Qeepsake, in the form of journal entries, is private to you, provided that Qeepsake may disclose such information to authorized Qeepsake team members (see Internal Confidentiality Policy section) in order to provide account maintenance, customer service, enhancements, and other related activities.

Security and Encryption

The Qeepsake website uses 256-bit SSL encryption, which means your interaction with Qeepsake through the Qeepsake website is private.

For information regarding the security and privacy of text / picture messaging, please contact your cell phone carrier.

Internal Confidentiality Policy

Qeepsake has a strict confidentiality policy within our organization, and all Qeepsake staff members who have access to journal information have passed a criminal background check and sex-offender registry check.

Log Data

We collect information that your browser sends whenever you visit our Service ("Log Data"). This Log Data may include information such as your computer's Internet Protocol ("IP") address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.

In addition, we may use third party services such as, but not limited to, Google Analytics, monitor and analyze this type of information in order to increase our Service's functionality. These third party service providers have their own privacy policies addressing how they use such information.

Facebook-specific Permissions

The service may request your Facebook basic account information, including your name, email, gender, birthday, current city, and profile picture URL, as well as other information that you choose to make public. For more information regarding Facebook permissions, refer to the Facebook Permissions Reference page.

Geo-Location Information

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the Application, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Access Device

We may request access or permission to certain features from your mobile device, including your mobile device’s camera and other features. If you wish to change our access or permissions, you may do so in your device’s settings.

Mobile Device Data

We may request device information such as your mobile device ID number, model, and manufacturer, version of your operating system, phone number, country, location, and any other data you choose to provide.

Push Notifications

We may request to send you push notifications regarding your account or the Application. If you wish to opt-out from receiving these types of communications, you may turn them off in your device’s settings.


Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer's hard drive.

We use "cookies" to assist in data collection and to track Service usage and trends to help us better serve you. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Do Not Track Disclosure

We do not support Do Not Track ("DNT"). Do Not Track is a preference you can set in your web browser or mobile operating system to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser or mobile operating system.

Request Data Deletion

To request deletion of your Qeepsake account and personal information in our records, send an email to [email protected] from the email address associated with your account and we will process your request within a reasonable timeframe after receipt.

In rare instances, it may not be possible for us to delete all of the information we hold about you, including where we are fulfilling a transaction, have a legal basis to retain the information, detect illegal or fraudulent activity, where the burden or expense of accommodating your request would, in our good faith judgment, be disproportionate to the risks to your privacy, or where the rights of others may be violated.

Service Providers

We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.

These third parties have access to your Personal Information only to perform these services on our behalf, and our third party service providers are obligated to refrain from using or disclosing your Personal Information for any other purpose.


We may use your Personal Information to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link or instructions provided in any email we send.

Compliance With Laws

We may disclose your Personal Information where required to do so by law or in response to a subpoena, warrant, court order, levy, attachment, order of a court-appointed receiver or other comparable legal process. We may also disclose your Personal Information in the event that we, in good faith, believe such disclosure is appropriate to cooperate in investigations of fraud or other illegal activity.

Business Transaction

As with any other business, it is possible that in the future we could merge with or be acquired by another company. If such an acquisition occurs, the successor company would have access to the information maintained by us, including your Personal Information, but would continue to be bound by this Privacy Policy unless and until it is amended. We may share your information with our parent, subsidiaries and joint ventures to help coordinate any Service we provide to you, and to enforce our terms and conditions.

Links To Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service is not intended for use by anyone under the age of 13 ("Children").

We do not knowingly collect personally identifiable information from Children. If you are a parent or guardian and you are aware that your Child has provided us with Personal Information, please contact us. If we discover that a Child has provided us with Personal Information, we will delete such information from our servers immediately.


The security of your Personal Information is important to us, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security. With that in mind, below are a few privacy tips:

Changes To This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

This Privacy Policy is governed by the laws of the Commonwealth of Massachusetts, U.S., without giving effect to any principles of conflict of law.

Your California Privacy Rights

California Civil Code Section 1798.83 permits customers who are California residents and who have provided Qeepsake with “personal information” (as that term is defined in Section 1798.83) to request certain information about the disclosure of that information to third parties for their direct marketing purposes. If you are a California resident with questions regarding this matter, please contact us at [email protected]

Contact Us

If you have any questions about this Privacy Policy, please contact us at [email protected]